It seems that some people simply never learn from others' mistakes regarding public relations which vaguely reminds me of the Ocean Marketing debacle a while ago, only not quite so big. An unnamed individual who now used to work for Defcon Servers definitely didn't pay attention in the customer services training section that involved "Don't threaten to publish customers addresses and give them to criminals".
Below you can see an extract of an exchange between a Redditor,
SinisterPrime, who wanted to hire a DayZ server from them. The full story isn't clear from the image alone, but the OP rented a server and didn't receive the service he expected. SinisterPrime even admits that they made some mistakes with the service but this seems to have had no effect. Below is the content which SinisterPrime received, unprompted, from Defcon:
So you want to play games you little shit? How about I post your home address and personal details all over the internet? Would that make you happy? Watch who you fuck with. I will make it so every criminal in your state has your address.
It also makes you wonder just who the support agent socialises with if they believe it to be within their capability to give
every criminal in a state someone's address, but we get the impression that might've been a vague exaggeration.
The original email and SinisterPrime's reply
SinisterPrime's latest update detailing the full exchange
And finally: The original comment that started it all
Via Reddit, so don't repost please